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Shipping & Returns

Shipping Cutoff to Receive Order By Christmas:
Standard Plus Shipping - Order By 12/17/22
2-Day Shipping - Order By 12/19/22

Express Shipping - Order By 12/21/22

Shipping Information:

FREE Shipping on U.S. orders $75+

At Escaparatempresarial France we make it our goal to ship out your order within 24-48 hours from the time that your order was placed. All orders ship out from our 92200 Neuilly-sur-Seine, Michigan warehouse. Shipping rates vary by order and are calculated at checkout.

Refund/Exchange Policy:

We have a 30-day, no-questions-asked return or exchange policy for all of our products. If you are not satisfied for any reason, we allow for a full refund or an exchange within 30 days of order receipt. For orders that are due to our error, a pre-paid shipping label will be sent to you. Additionally, we have a one-year, 100% guarantee for our products. If your product rips, breaks, or is damaged, we’ll exchange the product for free. Gift card purchases are non-refundable.

We take pride in our products and aim to provide stellar customer service. If you have any questions or concerns, please contact us.

To make a return, please ship your items to:

Att: Returns Department
Escaparatempresarial France
119 Rue Perronet
92200 Neuilly-sur-Seine, France

Please include a note with your name, phone number, and action that you would like us to take.

RESTRICTIONS:

Orders shipping to International Addresses do not qualify for Free Shipping.

Free Shipping does not apply to wholesale orders, purchase orders, and orders that must be shipped by freight due to quantity/size of items.

Notes: The shipping cost includes the purchase of the shipping supplies, cost to ship the product, and handling costs.

Contact Information:

Mailing Address:
Escaparatempresarial France
119 Rue Perronet
92200 Neuilly-sur-Seine, France

Customer Service Hours:
Monday-Thursday: 8:00am-5:00pm EST, Friday: 8:00am-4:30pm EST
Email: [email protected]
Phone: (+33) 644636867